mitfr July 11, 2024 0 Comments

Switch Connect has been selected as a finalist for the Workforce Empowerment partner category of the prestigious 2024 CRN Impact Awards. The awards, sponsored by Amazon Web Services (AWS), recognise the impact of Australian IT channel-led projects, innovation, ESG initiatives and leaders. Switch Connect are finalists for their work the Australian Electoral Commission and deploying Microsoft Teams Calling with 99.999 High Available Redundant Backup.

The Workforce Empowerment category recognises Australian partner projects that made an end-user customer’s staff more productive.

The Workforce Empowerment partner finalists are:

  • Lindentech migrates HelpingMinds to Access4: this project modernised telephony for HelpingMinds’ workforce, which delivers free mental health education and other services and carer support across Western Australia, reducing costs and improving calling flexibility.
  • Arinco and D6 deliver ChatGPT-based Maroondah City Council Chatbot: These two partners dealt with governance, accountability and security requirements to stand up this solution, built within the Council’s Azure environment. • AltTab’s mobile app for Ok Tedi Mining: This app connects the company’s workforce, which includes fly in fly out miners, engineers, managers and administrators in multiple countries, including at remote mining sites. • BroadConnect’s cloud telephony deployment for Sydney BMW: BroadConnect helped the Sydney BMW team deal with a large number of incoming calls by using Access4, Cisco WebEx and integration with Microsoft Dynamics.
  • Engage Squared’s eCabinet solution for the Tasmanian Department of Premier & Cabinet: The Department has saved dozens of hours a week and improved its ability to managed and report on Cabinet briefings, by digitising the briefing management process using Engage Squared‘s eCabinet solution.
  • Switch Connect’s telephony deployment for the Australian Electoral Commission (AEC): Ahead of the 2023 referendum, Switch Connect migrated AEC’s office Australia’-wide from legacy on-premise telephony solutions to Microsoft Teams, enabling staff members to work from anywhere.

Trusted by more than 400 companies worldwide, Switch Connect delivers market-leading secure communication solutions that empower customers to be more productive through cutting-edge technology. The company has evolved from a communications solutions provider to become a global leader in technology solutions ranging from cloud-native solutions delivering intelligent and secure real-time communications for the cloud, network, and enterprise edge. The company excels through innovative technology and strategic partners in line with their internally developed intellectual property.

The CRN Impact Award winners will be announced at the gala awards dinner on Thursday 15th August on the final night of the CRN Pipeline conference at the Sheraton Grand Mirage on the Gold Coast.