Microsoft Teams Enhances Its Customers’ Experience

Microsoft Teams is not your typical chat-based collaboration platform, it is more than that and much more better. It addresses many problems encountered in the in-office-settings and applies modifications to make your office experience, and, yes, even work-at-home environment a much-improved set-up.​

Here are 15 ways why Microsoft Teams can enhance their customers’ experience:​

1.     Enhanced Productivity​

Email threads. Workers away from the office. Scheduling office meeting nightmares. None responsive task-takers. Laborious tracking and monitoring of goals. These are just a few of the many headaches you go through under the normal office settings, but Microsoft Teams change the game and eliminate all that and more. ​

2.     No added cost​

Microsoft Teams pricing is considerate. When you already have the Microsoft 365 license, your basic Microsoft Teams feature will not cost you anymore dime. Unlike its competitors, there is no need to purchase if do not want to have extra options.​

3.     Instant Update​

Enjoy Real-Time Communication with Microsoft Teams. Get in touch with all your workers instantly and give them an update them spontaneously. Give an alert to all, in a group, or to anyone in specific, and have the confidence it will reach the other side immediately. This eliminates the lag time when the email is sent and the time it is read by its intended recipients. It has targeted messaging that is efficient and cost-effective.​

4.     Tools are in the ready​

Walk no further from the world’s most-used office software. Since much of the office world revolve around Microsoft Suites Applications around the world, Microsoft Teams is readily available and downloadable to all the operating systems, whether it be MacOS, Windows and yes, even Linux. Its compatibility with any platform is one of its key attributes.​

5.     Better planning experience​

Planning is essential. With Microsoft Teams Planner, you can tick one of the boxes in your basic functions of management list. After all, as Sir Winston Churchill said it: He who fails to plan is planning to fail. A smart way to do this is with the integrated Microsoft Teams Planner, create a task, tag it to someone and monitor any progress in a glance.​

6.     Screen sharing​

This is the ultimate gatekeeper. Manage what you want to share, to specific recipients and only give show them the essential information, have control over the audio of videos you want to share, and ultimately, allow others to operate your device.​

7.     Cloud Technology​

Office collaboration just levelled-up. With everything now in the cloud, a single document can be revised by anyone involved in a shared task. This technology is a real-time feature that gives everyone a chance to have an input, voice their opinion, and make the necessary revisions.    

8.     SharePoint​

Get hooked. With SharePoint, you can give targeted information outside Microsoft Teams and into its system, so users will do not have to leave the platform. This makes the transfer of other data seamless.​

9.     User-Friendly​

Things don’t get easier than this. Microsoft Teams is part of the Microsoft 365 which is a suite that includes our much-used office software like MS Word, MS Excel, MS Powerpoint and others. It is an understatement to say that we already master these applications, in that case, Microsoft Teams will be a breeze.​

10.  Training materials available online​

Take advantage of the information explosion. Much of the training materials are online. To motivate you to learn, remember the words of Confucius: “I listen, I forget. I see I remember. I do and I understand.”  ​

11.  Mobility​

Transfer from your phone to your tablet to your laptop with ease. You can even use both devices at the same time, like check stats in your laptop and still communicate using your smartphone. This is all possible with Microsoft Teams. This is not exclusive to those present in the office premises, the same feature can be accessed by co-workers in the field and working remotely from their homes.​

12.  Re-enforced Voice calling ability​

Be heard by any means, from any device. Microsoft Teams has strengthened its telephony system. This paves the way for desktop, laptops or mobile devices to pick-up the calls normally done through traditional landline phones. Hence, this has the potential to reduce the cost of having expensive handsets.​

13.  Customised workspace​

Make your personality shine. Accessorize your own Microsoft Team to suit your needs. Get the chance to integrate other applications in your Microsoft Teams. You can customise your workspace and include other social media platforms such as Twitter and others in your Microsoft Teams. It also gives you the option of incorporating other cloud storage platforms such as Google Drive or Dropbox.​

14.  Helper Bots​

Have a bot for your every need. Got some specific requirements?  Well, there is a specific Microsoft Team Assistants Bot that can help you. If you have subordinates and want to send them some compliments there is a bot for that purpose: Growbot is the go-to bot for that. Need to know the opinion of your staffs? Try Polly, with this you can conduct and analyze polls or survey your co-workers in Microsoft Teams. There are more Microsoft Teams Assistant Bot that can suit your needs.​

15.  Troubleshoot at will​

Have some extra helping hands. One other benefit of having a screen sharing is the ability to troubleshoot. This is more applicable for new employees who are just not yet acquainted with the software. Some other co-worker can have control of the newbie’s computer after it is permitted and can make the necessary troubleshooting. This is also a great help with other apps not related to Microsoft Teams. Which is a plus in anyone’s book.​

With all these Microsoft Teams improvements that benefit both the traditional settings and the remote working environment and with a couple of added features, there is no reason why you should miss this chance to integrate Microsoft Teams in your office set-up.

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