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Microsoft Teams Features You Might Not Know Existed

Microsoft Teams is on a non-stop roadmap to provide the most robust collaborative platform today. They are continuously refining their existing system to provide a better experience for their 115 million strong daily users, in the areas of productivity, reliability, and security. Moreover, according to Microsoft CEO Satya Nadella, about 100 features were released this year and we have yet to reach the halfway mark of …

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Unified Communications and Its Importance to the Economy

Unified Communications and Its Importance to the Economy

Economists consider technology as one of the leading sources of economic growth and development.   Like any game changing solutions, technology–unified communications–to be specific, has continued to evolve and enable innovative solutions to many industries.   As for the leading the charge for innovation, telco companies have accepted these challenges. They provide out-of-the-box solutions to bring businesses growth and to meet the demands of the economy.   Moreover, it comes in two folds: internal and external …

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Microsoft Teams: How It Facilitate Teamwork, Collaboration and Much More

Microsoft Teams: Facilitating Teamwork and Much More

Let’s turn this article inside out.  We often describe Microsoft Teams on how different companies use it to their advantage. How about we go behind the scene and see how Microsoft is using its product—Microsoft Teams.  Well, how do they do it?  Microsoft started its admission with the fact that they are using Microsoft Teams and Microsoft (Office) 365 together and …

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Office Suite Training Can Make Your Workload Easier

Office Suite Training Can Make Your Workload Easier

Chances are, you had encountered something in Microsoft that you wish that you have an Office Suite training for. You might even search for these Microsoft office suite classes near me while you are at it. Or maybe, you wish to turn back the hands of time and studied Office Suite courses back in the day.  But no matter what, it still not too late to undergo some Office Suite training.  That is because …

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Unified Communications’ Role in Public Safety

Unified Communications’ Role in Public Safety 

Little is known about the role of unified communications in public safety. Unified communications are at work when there is an imminent threat of disaster. These are text (SMS) message warning of an impending natural disaster. ​ It is also present in our daily lives, but it is as seamless and untraceable. Further, this is intentional on the part of the designers this way so it will have less footprints.​ But …

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Microsoft Teams: How It Facilitate Teamwork, Collaboration and Much More

Microsoft Teams Helper Bots: Its History and Usage

What is Microsoft Teams Helper Bots? ​Better yet, let us start with the basics first: what does it mean by bots?  ​Is it a mechanical robot, you say? Nope.  Artificial intelligence? Almost there.  ​Virtual reality. Not even close.  ​If you search on Google, the answer will be:  ​“An autonomous program on the internet or another network that can interact with systems or users.” ​The operative words here are …

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April-Fools-Header

Today is April’s Fools Day!

Did you think Switch Connect will really lower its standards? ​ Switch Connect is fully committed to providing a quality top of the line product and services you can rely on. ​ It was fun to relive the 90’s all over again. But since we got a taste of what a robust internet connection can be, we know there …

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woman talking through her phone with headset

Troubleshooting VoIP Phone Problems

Caller: Hello, can you hear me? ​ Operator: I am sorry. Hello, can you speak up? I can’t hear you.  ​ ​Caller: There is something wrong with my phone or something, can you help me? ​ ​Operator: You got to hang up and call back again. I am so so sorry.  ​ ​Frustrating, isn’t? ​Does this ever happen to you?  ​At this age, we hope this will be just a …

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