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    <title>Events</title>
    <link>https://www.switchconnect.com.au/events</link>
    <description>Events and Webinars</description>
    <language>en</language>
    <pubDate>Mon, 30 Mar 2026 04:39:40 GMT</pubDate>
    <dc:date>2026-03-30T04:39:40Z</dc:date>
    <dc:language>en</dc:language>
    <item>
      <title>AI in Action: Transforming Government Workflows Through Intelligent Telephony</title>
      <link>https://www.switchconnect.com.au/events/ai-in-action</link>
      <description>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="https://www.switchconnect.com.au/events/ai-in-action" title="" class="hs-featured-image-link"&gt; &lt;img src="https://www.switchconnect.com.au/hubfs/Website2026/Images/iStock-1347197740.jpg" alt="AI in Action: Transforming Government Workflows Through Intelligent Telephony" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;h5&gt;10:00am to 1:00pm Wednesday the 15th of April 2026&lt;/h5&gt; 
&lt;h5&gt;Microsoft Canberra - Level 4, 6 National Circuit, Barton ACT 2600&lt;/h5&gt; 
&lt;p&gt;Join Switch Connect in partnership Microsoft for an exclusive in-person executive session focused on how Microsoft Teams Phone and AI-powered communications are transforming federal government workflows.&lt;br&gt;&lt;br&gt;This session goes beyond general AI concepts to focus on telephony as a strategic platform - deeply integrated with Copilot and Microsoft’s AI stack, and increasingly central to how government teams engage with citizens, stakeholders, and each other.&lt;/p&gt;</description>
      <content:encoded>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="https://www.switchconnect.com.au/events/ai-in-action" title="" class="hs-featured-image-link"&gt; &lt;img src="https://www.switchconnect.com.au/hubfs/Website2026/Images/iStock-1347197740.jpg" alt="AI in Action: Transforming Government Workflows Through Intelligent Telephony" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;h5&gt;10:00am to 1:00pm Wednesday the 15th of April 2026&lt;/h5&gt; 
&lt;h5&gt;Microsoft Canberra - Level 4, 6 National Circuit, Barton ACT 2600&lt;/h5&gt; 
&lt;p&gt;Join Switch Connect in partnership Microsoft for an exclusive in-person executive session focused on how Microsoft Teams Phone and AI-powered communications are transforming federal government workflows.&lt;br&gt;&lt;br&gt;This session goes beyond general AI concepts to focus on telephony as a strategic platform - deeply integrated with Copilot and Microsoft’s AI stack, and increasingly central to how government teams engage with citizens, stakeholders, and each other.&lt;/p&gt;  
&lt;img src="https://track-ap1.hubspot.com/__ptq.gif?a=442555607&amp;amp;k=14&amp;amp;r=https%3A%2F%2Fwww.switchconnect.com.au%2Fevents%2Fai-in-action&amp;amp;bu=https%253A%252F%252Fwww.switchconnect.com.au%252Fevents&amp;amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "&gt;</content:encoded>
      <pubDate>Thu, 19 Feb 2026 02:23:15 GMT</pubDate>
      <author>rohan.milne@switchconnect.com.au (Rohan Milne)</author>
      <guid>https://www.switchconnect.com.au/events/ai-in-action</guid>
      <dc:date>2026-02-19T02:23:15Z</dc:date>
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