Australian-owned technology and communications provider has drawn senior talent from across the telco and Microsoft partner ecosystem to support customer demand and further international expansion.
BRISBANE, 11 May 2026 - Switch Connect, the Australian-owned technology and communications provider, today announced 30% year-on-year growth and six recent senior hires along with an expanded solution offering and a deepened relationship with ASX-listed distributor Dicker Data.
The growth comes as Switch Connect scales its team to more than 30 staff across Australia, the United States and Asia, now servicing more than 400 customers. Customer demand continues to build as organisations integrate Microsoft Teams voice, modern workplace, cybersecurity, and AI solutions into a single connected stack.
Rohan Milne, Switch Connect CEO, said "This growth reflects what our customers are asking for - real outcomes with truly integrated AI, delivered into their workplace environments without added complexity. The current conversation in the market is too often about AI replacing headcount. We’re doubling down on hiring experienced people and equipping them with the best in AI tooling in order to stay ahead of that demand and continue scaling both here and overseas."
Six new hires, four into senior leadership
Switch Connect has welcomed six new hires in recent months, bringing senior experience from across the telecommunications and Microsoft partner ecosystem. Four have joined the expanded leadership team:
They are joined by Warwick Abrams as Project Manager and Joshua Eason as Partner Success Manager coming across from Optus, strengthening delivery and channel outcomes across the business.
The appointments bring decades of combined experience into Switch Connect at a time when enterprise demand for Microsoft Teams voice and managed services is accelerating.
Dicker Data expands Telco unit with Switch Connect capabilities
Dicker Data has recently expanded its Telco business unit to include capabilities from Switch Connect, giving resellers across Australia and New Zealand access to enterprise-grade voice, modern workplace, and managed services solutions through the Dicker Data channel.
Expanded solution set across six pillars
Switch Connect now delivers across six solution pillars: converged communications, modern workplace, cybersecurity, cloud and connectivity, agentic AI and data, and managed services.
The expansion gives customers a single partner across the technology areas that matter most for AI-enabled productivity. It comes as organisations increasingly treat telephony as a strategic platform - not just a utility - with growing demand for integration into Copilot and Microsoft's broader AI stack. That shift is also driving demand for the reporting, compliance and customer experience capabilities that sit alongside it.
As a certified Microsoft Teams Operator Connect migration partner, Switch Connect is helping organisations move off legacy PBX systems and modernise their voice environments - one of the fastest-growing segments in enterprise communications today.
Jaco Kriel, Switch Connect CIO, said "Teams Phone is changing how organisations think about voice. Our job is to make that migration straight forward and the outcome valuable - cleaner operations, better user experience, and a platform ready for what's next."
About Switch Connect
Switch Connect is a leading Australian-owned technology and telecommunications provider, established in 2015, delivering enterprise-grade solutions across communications, modern workplace collaboration, cybersecurity, connectivity, data and AI, and managed services. Trusted by more than 400 organisations globally, we specialise in complex cloud, voice, and digital transformation environments, including Microsoft Teams and modern workplace solutions.
Our approach is grounded in a simple belief: technology should empower people, not overwhelm them. Through our "Tech Made Human" philosophy, we simplify complexity and focus on delivering practical, outcome-driven solutions that improve productivity, reduce risk, and support business growth.
Media contact: news@switchconnect.com.au