Run run your business from anywhere and anytime.
Organisations of all sizes are moving their business-critical services, such as email, storage and business process apps, to the cloud because it is more cost-efective and fexible. They are moving their phone systems to the cloud too – and they are choosing Switch Connect.We deliver carrier-class cloud PBX and hosted business phone services with all the features organisations expect from a traditional phone system — plus unifed communications. Services such as instant messaging, mobile apps, video conferencing and more.We take all the guess work away by ofering a cost efective, pay-as-you-grow, service. No skimping on quality or features, with a better bottom line and ongoing innovative services year after year.
The result: lower overall costs, higher operational ROI, and fewer panic moments.
Cloud Hosted PBX
Business class phone features without the cost and headaches of installing and maintaining an on-premises solution. We provide the flexibility to jump right into cloud communications or slowly migrate away from your existing solution.
Smart Office Collaboration & Screen Share
HD video conferencing and screen share keep participants fully engaged. Anyone with a web browser can connect and participate; connect in the office or from the road. Meet with one person or use Outlook to invite dozens of participants. Choose full collaboration (video conference and screen share) or value-oriented screen share-only. Smart Office tools enable users to collaborate, make decisions and move on to the next task.
Recording incoming and outgoing calls within your organisation helps measure the efectiveness of your sales, marketing, and customer service. It can also help comply with regulatory compliance and minimise risk.
Call Centre is a cost-effective automatic call distribution solution that allows supervisors and agents to easily manage multiple queues without having to be together in a physical location; giving organisations the ability to route calls to the right resource regardless of where they are. The result? A better customer experience.
We deliver carrier-class telephony throughout the ofce and enterprise and enable employees on the-go to stay connected. Feature-rich apps for both iOS and Android connects smartphones and tablets to telephony, conferencing, and collaboration services providing an in-the-office experience from virtually anywhere.
Our Contact Centre centralises its omni-channel capabilities in the cloud, letting agents focus on customers and supervisors manage people, not systems. With Switch Connect, organisations don’t have to invest thousands in complex infrastructure that quickly becomes obsolete. Always have the latest tools and pay only for what you use.