Invest in Better Communications –
Not Newer Hardware

The future on Digital Transformation with Secure
Enterprise-wide Communications is here

Feature rich, easy to implement and use

The Switch Connect Cloud UC Suite has an easy to use management portal that will help you get migrated and using the platform before you know it and reaping the rewards of the additional productivity to your business.

Moving to the cloud made easy

Switch Connect puts the future in reach with constantly evolving cloud voice services and the latest unified communication tools. That doesn’t mean ignoring traditional phone features, it means layering innovations on top of the services employees use every day. Switch Connect is here to help you manage the whole move to the Cloud and ensure you have the best transition possible.

Our Services

Cloud Phone System

Business class phone features without the cost and headaches of installing and maintaining an on-premises solution. We provide the flexibility to jump right into cloud communications or slowly migrate away from your existing solution.

SIP Trunking

Enable support for your legacy on-premise PBX or voice solutions while delivering the latest in Cloud communications.

Call Centre

Call Centre is a cost-effective automatic call distribution solution that allows supervisors and agents to easily manage multiple queues without having to be together in a physical location; giving organisations the ability to route calls to the right resource regardless of where they are. The result? A better customer experience.

Call Recording

Recording incoming and outgoing calls within your organisation helps measure the efectiveness of your sales, marketing, and customer service. It can also help comply with regulatory compliance and minimise risk.

Contact Centre

Our Contact Centre centralises its omni-channel capabilities in the cloud, letting agents focus on customers and supervisors manage people, not systems. With Switch Connect, organisations don’t have to invest thousands in complex infrastructure that quickly becomes obsolete. Always have the latest tools and pay only for what you use.

Mobility

We deliver carrier-class telephony throughout the office and enterprise and enable employees on the-go to stay connected. Feature-rich apps for both iOS and Android connects smartphones and tablets to telephony, conferencing, and collaboration services providing an in-the-office experience from virtually anywhere.