Switch Connect

One.

Carrier-grade Microsoft Teams Operator Connect automation platform.

A carrier-grade Operator Connect automation portal purpose-built for Microsoft Teams Phone.

Switch Connect One brings provisioning, number management, multi-carrier SIP and usage-based billing into one self-service experience.

Most Teams voice setups still run on manual tickets and carrier systems that don't talk to each other. Switch Connect One replaces that with one portal, giving you complete control.

Provision numbers, activate Operator Connect, turn up carrier trunks and review usage from a single browser-based portal. There's no desktop install and no waiting on a queue. Calling goes live faster, your team stays in control, and billing flexes to match how your customers actually use voice.

Microsoft Teams Operator Connect.

Native Microsoft Teams voice provisioning without manual tickets.

Multi-carrier SIP.

Partner trunks provisioned from a single pane.

One self-service portal.

Customers manage users, numbers, and routing on demand.

Flexible billing.

Flat-rate, per-seat and usage-based models in one engine.

Talk to an expert today

How it works.

View all of your numbers.

Browse and filter available numbers across regions.

Assign in a click.

Give a Teams user a number from the portal.

Provision trunks automatically.

Request a SIP trunk through a guided setup; the platform pushes the build to carrier systems and it goes live in your inventory.

Stay in control.

Review call usage, status and health signals in one place.

Build on the API.

Token-based API for number lookup, assignment and provisioning webhooks, so you can extend or integrate into your own systems.

Switch Connect Converged Communications 2

Flat-rate - predictable.

A fixed monthly fee per tenant. Best when call volumes are steady and budget certainty matters.

Per-seat - user-aligned.

Scales with the Teams users assigned to calling. A common fit for hybrid and growing organisations.

Usage-based – consumption.

Per-minute or per-event pricing. Suits variable workloads and call-heavy flows.

Download the Switch Connect One product brochure.

Why Switch Connect?

We're known for solving the hard challenges.

Our team brings real-world expertise across technology and business operations, helping organisations reduce risk and deliver reliable outcomes in mission-critical environments. As a preferred partner to the vendors behind the technology - Microsoft, Ribbon, AWS, and many others - our customers benefit from the engineering depth, certifications, and vendor relationships it takes to deliver at scale.

Microsoft Certified Operator Connect partner | Finalist in 2024 & 2026 TIE (ACOMM) Awards | Finalist in 2024 CRN Impact Awards

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