Terms, Conditions, and Usage Policies
Switch Connect’s Critical Information Summaries, Terms and Conditions, and other policies are provided in PDF format.
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Terms & Conditions
New Service Application Form
Standard Form of Agreement
Acceptable Use Policy
Standard Form of Agreement
Acceptable Use Policy
Appointing an Authorised Representative
Appointing an Advocate or Authorised Representative
Representation Authority Letter and Application
Financial Hardship
Financial Hardship Policy
Schedule A – Financial Hardship Application
Summary of Financial Hardship Policy
Schedule A – Financial Hardship Application
Summary of Financial Hardship Policy
Complaints
Complaints Handling Process
Returns
Return Policy
Critical Information Summaries
Here you can find a summary of the key information about all Switch Connect services and bundles.
Each Critical Information Summary (CIS) provides details that help you to compare, evaluate, and choose which services
are best for your business.
Each Critical Information Summary (CIS) provides details that help you to compare, evaluate, and choose which services
are best for your business.
