Microsoft Teams Calling & Operator Connect
Make and receive calls anywhere using the Microsoft platform your team already uses every day.
We bring enterprise-grade calling
to Microsoft Teams, the collaboration hub your team already uses every day.
As one of Australia’s first Microsoft Operator Connect providers, we pioneered the cost-effective per-channel pricing model that saves businesses up to 40% on calling costs.
Get your team connected within days, not months, with zero disruption to your operations. Start making calls directly in Teams with:
No new hardware required
Leverage Microsoft Teams to enable enterprise-grade calling without deploying or managing additional telephony infrastructure.
Keep your existing phone numbers
Retain your existing numbers with seamless porting, ensuring business continuity and zero disruption for customers and staff.
Crystal-clear voice quality
Deliver reliable, high-definition voice calling backed by carrier-grade infrastructure and Microsoft’s global communications network.
Available in 70+ countries globally
Scale globally with Operator Connect, providing consistent, compliant calling experiences across 70+ countries and regions.
Key Benefits
Discover the customer-focused benefits of Microsoft Teams Operator Connect delivered by Switch Connect.
One platform
Unite your calls, chats, and meetings in Teams - where your staff already work daily. No more app-switching. Everything works together in one familiar interface.
Work from anywhere
Take your business number everywhere on any device. Make and receive calls from your mobile, laptop, or desk phone with consistent quality whether you're at home, in the office, or traveling.
Pay only for what you need
Our innovative per-channel pricing means you pay for capacity, not per user. Most businesses save 30-40% compared to traditional systems.
Business-grade reliability
Our 99.9% uptime commitment keeps your communications flowing. End-to-end monitoring and geo-redundant infrastructure ensures your calls always connect.
Simple administration
Free your IT team from phone system headaches. Manage everything through the Microsoft admin center with our team providing expert support.
Why trust Switch Connect?
- Microsoft Certified Operator Connect Provider
- Established in 2015 with proven experience
- 400+ global clients and growing
- Finalist in the 2024 ACOMM Awards
- Deployed in 12 countries worldwide
- Global partnerships with Microsoft, Ribbon Communications, and Ingram Micro