We solve the tough stuff
When others say "that's too complex," we're just getting started. Our expertise with Microsoft Teams and global UC deployments means we solve problems others can't touch.
Per-channel voice pricing
We pioneered the per-channel pricing model for voice deployments, dramatically reducing costs for enterprises. Pay for what you use, not per user – saving up to 40% on communications.
Australian roots, global reach
Based in Brisbane but operating in 70+ countries, we combine local understanding with worldwide capabilities for businesses of all sizes across diverse industries.
Technology enablement experts
More than just a telco, we're a technology enablement business that helps carriers, partners and enterprises build advanced communications solutions at scale.
Per-channel
Pay only for the channels you need, not per user, reducing costs for enterprise deployments by up to 40%.
Tailored for you
Custom-built communications that integrate seamlessly with your existing infrastructure and workflows.
Global deployment
Deploy unified communications across 70+ countries with consistent quality and local compliance standards.
Unified Communications
Transform your business communication with our comprehensive unified communications platform that integrates voice, video, messaging, and collaboration tools into one seamless experience.
Microsoft Teams Calling
Enhance your Microsoft Teams environment with enterprise-grade voice connectivity, direct routing, and Operator Connect services – all with our cost-effective per-channel pricing model.
Webex Connect
Deliver secure, reliable voice services through Webex Connect, offering operational resilience and simplified communications that enhance collaboration across teams and devices.
Call Centre Solutions
Optimise your customer service operations with comprehensive call queue management, agent analytics, and real-time dashboards that improve both agent efficiency and customer experience.
SIP Trunking
Connect your VoIP-compatible phone system to our reliable SIP trunking service to reduce costs on line rentals and calls while maintaining enterprise-grade voice quality.
Conversation Analytics
Gain valuable insights from every customer interaction with our AI-powered conversation and sentiment analytics that help identify trends, improve training, and enhance service quality.
"I have worked with all the main T1 & T2 Telco organisations over many years. In all my experience the Switch Connects onboarding process is the simplest and most efficient by far."
Tim Timchur Director, 365 Architechs
"Switch Connect made the transition from our outdated systems seamless."
Tom Jones Chief Technology Officer
Proven Capability and Delivery
Switch Connect is an Australian owned technology enablement provider working with enterprise, channel partners and carriers to deliver secure, scalable and compliant solutions.
With deep experience across communications, cloud, cyber security and managed services, we help organisations reduce risk and deliver technology outcomes with confidence.
